Frequently Asked Questions With Gold Buyers

We buy every karat of gold we can.

Gold Buyers are gold merchants; gold dealers who buy gold directly from the public. 

Gold Buyers is unique in the fact we offer not only an in store valuation option, but an online service as well. The online service means we can assist you with your gold buying needs from anywhere in Australia.

From 9 karat, 24 karat, or anything in-between, we’ll buy it! Gold Buyers Online will purchase anything made of gold, silver or platinum. It can be in the form of jewellery (yes, even broken or missing pieces!), coins or bullion. We’ll also buy your sterling silver and even your old dental gold! Keep reading out FAQ's to find out more!

We understand that gold jewellery can often sit unused in your jewellery box, taking up valuable space. So rather than letting it continue to gather dust, why not repurpose it?

Selling your unwanted scrap jewellery to a trusted Gold Buyer can be a great way to give it a new life. We recycle it, melt down and transform your gold to repurpose. Leave it all in our capable hands. 

Our premium online gold buyers service is designed to be as hassle-free as possible. You don’t have to worry about travelling to a store or meeting with a dealer, simply send your items to us and we’ll handle the rest. 

Our process is quick, easy, secure and reliable. Ensuring you receive the best value for your gold every time. 

Absolutely! 

No stress if you haven’t taken proper care of your gold silver or other precious metal items. We will buy any amount of gold in any condition; including scrap gold. We value your items based on weight, purity and the current spot price. 

Gold Buyers Online buys gold, silver and platinum jewellery in various purities. We don't buy plated items. If you are unsure of whether your items are plated, still send them to us for testing. We will test them and let you know. Any items that cant be purchased are returned free of charge.

We buy gold coins, we buy gold earrings, we buy gold rings, we buy gold chains, gold bracelets, watches, gold pendants, gold coins, gold nuggets, cuffs, bangles...any gold items you can think of! 

Our speciality is jewellery, however if you visit us in store we can buy gold bullion (not silver or other precious metals). We don't buy gold bullion through the mail in process. 

Gold Buyers determine the value of your gold by evaluating craftsmanship, purity of gold, weight, karat, and market price.

Craftsmanship is determined by using a 30x jewelers loupe, allowing the team to identify hallmarks and other attributes. Measurement of gold purity is based using Nitron Xray machine. The weight is measured using troy ounces as this is the universal standard.

We understand you may have concerns about sending your gold via mail, but rest assured, our secure mail-in service is designed to keep your items safe and secure

Our mail in packs are secured with extra padding to ensure your items are not damaged during delivery.

Registered with the Australian post and with a tracking ID, you are able to keep a close eye on the deliver status of your gold. 

Finally, our process is fully insured, so you can trust your gold is in good hands.

Whilst we don’t buy diamonds or precious stones, we’ll remove them for you at no extra cost. 

At Gold Buyers, we believe that selling your gold should be stress-free and straightforward process. That’s why we offer premium online gold buyers service, designed to be as convenient and easy as possible. So, whether you’re looking to declutter your jewellery box or raise some extra cash, we’re here to help. 

If you have any further questions, contact us today and learn more about our online service and how you can sell gold jewellery with us today! 

Submit your inquiry today!

Upon declining our valuation offer, we will return your parcel free of charge.

If you had any diamonds that needed removing during the valuation process, we will also return these to you without extra cost.

You can expect your return parcel to arrive within 2 business days. We use Australian Post Registered service to return all items. As such a delivery will require a signature upon request. 

For more questions regarding terms of service, please explore our policy web page here.